Privacy Policy
Overview
At Knokr, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our festival management platform.
Information We Collect
Account Information
When you create an account, we collect your email address, username, and any profile information you choose to provide.
Organization and Festival Data
We store the organizations and festivals you create, including names, descriptions, media uploads, and associated metadata.
Usage Information
We collect information about how you use our platform, including features accessed and actions taken, to improve our service.
How We Use Your Information
- To provide and maintain our festival management services
- To communicate with you about your account and our services
- To improve our platform and develop new features
- To ensure security and prevent fraud
- To comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information only in these limited circumstances:
- With your explicit consent
- With service providers who help us operate our platform
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Request correction of inaccurate information
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or email us at privacy@knokr.com.
Last updated: October 6, 2025